Riwal 0 Menu

AWP Technician 1



Under direction, repairs/installs and maintains Aerial Work Platform equipment in a safe and professional manner, including DC electrical systems, hydraulic systems, & associated equipment, as well as mechanical equipment such as engines, motors, and sub assemblies, by performing the duties listed below.

Organisational Structure

Reports to Workshop Manager – Manlift Middle East LLC

Tasks and Responsibilities

  • Maintain positive customer relations through professional interactions with customers.
  • Responsible for the safe maintenance and repair of a variety of Aerial Work Platforms and associated equipment, which utilise mechanical, diesel, electrical and electronic systems.
  • Dismantles devices to gain access to and remove defective parts
  • Examines form and texture of parts to detect imperfections
  • Lubricates and cleans parts
  • Repairs or replaces defective parts and components.
  • Starts / operates devices to test their performance
  • Sets up and operates repair equipment and repair parts according to instruction & procedure
  • Reads, follows, understands oral and written instructions.
  • Issue “Field Service Reports and “Service work orders” on maintenance tasks and faults, and the parts, labour and time taken to complete the task.
  • Maintain service vehicle in a clean &professional manner
  • Operates equipment, demonstrate and familiarise customers when 
  • Maintain a clean, and safe work area, adhere to best practice safety procedures.
  • necessary.
  • Understand basic principles of various systems and components installed on AWP’s.
  • Conduct First check and final inspection of AWP’s in accordance with TMW guidelines.
  • Perform basic equipment repair and maintenance of machines at the customer site / in workshop and ensure proper operating efficiency.
  • Use of basic testing and adjusting tool kits for the repair and servicing of machines.
  • Strip, clean and inspect equipment components, identify faulty parts, rebuild/replace defective parts to restore machine functions.
  • Periodic safety, operation and maintenance inspection of machines at various sites.

Details of more specific additional duties: (Including but not limited to:)

  • Applying approved methods of work & repair practices. Alternative methods will be considered after consultation. An example of approved procedures for the maintenance and repair of equipment is the “Service Work Order”.
  • All Technicians involved in “On site servicing” & “Breakdowns”, must adopt & use the approved procedure only. Examples of some of these procedures are; the correct use & completion of “Field Service Reports”, correct phone procedure, & the polite communication with clients at all times.
  • Any parts replaced must be recorded on the approved “service work order” or “Field Service Reports”.
  • All parts that are replaced under warranty must have the appropriate paperwork completed as soon as the part has been used. (Determination of warranty status can be obtained from the Workshop Manager).
  • All tools used must be operated in the manner for which they were designed; looked after and returned to their correct location at the end of the working day.
  • All work practices must be safe. Applicable “Personal Protective Equipment”, such as Safety glasses & hearing protection, must be used at all times where applicable.

Physical Demands and Working Environment:

  • Primary functions require sufficient physical ability and mobility to work in a field environment and make repetitive hand movement, heights on ladders, to lift, carry, push and or pull moderate amount of weight, to operate/test the assigned equipment, communicate to exchange information.
  • Vision should see in the normal visual range with or without correction. Vision sufficient to read computer screens and on board digital controller screens and schematic drawings.
  • Hearing in the normal audio range with or without correction.

Function Key Competencies

  • Flexibility - Communication skills
  • Organisational skills - Problem Solving
  • Teamwork / Independence

Manlift Core Values

  • Safety - Enthusiasm & Drive
  • Responsiveness – Teamwork - Integrity
  • Responsibility 


  • Certificate in engineering/ 2-5 year’s experience maintaining and/or repairing Aerial Work Platforms & associated equipment.
  • Manufacturers training on AWP repair / maintenance.
  • Good knowledge of English, both written and spoken. Knowledge of an additional language is an asset.
  • Quick learner, eager to learn and develop.
  • Valid UAE driving license.
  • IPAF certification.

Desired Knowledge:

  • Methods, terminology, tools and spare parts used in the maintenance and repair of AWP’s.
  • Operations, services and activities of assigned maintenance and repair program.
  • Occupational hazards and standard safety practice involved in AWP operation & maintenance.