Riwal selected machines 0 Menu

Credit Control Support Specialist (Qatar)

 

Purpose/Overview

The primary responsibility of this role is working within a team environment to support the Credit Control Supervisor on the day to day debt collection within Qatar.

Organisational Structure

  • Reporting to Credit Control Supervisor with dotted line report to the Finance Manager

Tasks and Responsibilities

  • First point of contract for customer queries on statements/ invoices/ credit notes
  • Contacting business customers on payment overdue asking to settle their account and explaining the credit terms.
  • Sending Monthly statement of accounts/ Solving Invoice issues/ Reconciliation/ Credit Notes.
  • Chase overdue invoices by telephone, email etc within agreed timescales and maintain accurate records of all chasing activity.
  • Ensure debts are paid in timely manner, Highlighting potential risk customers to Credit Control Supervisor.
  • Achieve cash collection target set by the team.
  • Liaise and co-ordinate with other department (Sales, technical and hire desk) for monthly invoicing.
  • Preparation of monthly rental invoices for both companies with support docs and maintaining invoice delivery records.
  • Other duties as delegated from time to time by the Credit Control Supervisor.
  • Supporting invoicing specialist during periods of leave/ absence.
  • Supports and works within the Manlift Way guidelines.
  • Adheres to all company policies, procedures and business ethics codes.
  • Adhere to Corporate Governance and Code of Conduct Policies.

Manlift Core Values

  • Safety
  • Engagement
  • Teamwork
  • Integrity
  • Responsibility

Function Key Competencies

  • Results Driven
  • Communication Skills
  • Detail Orientated
  • Hands On Mentality
  • Customer oriented

Requirements

  • Ideally possess 2+ years finance or collections experience
  • UAE/ QTR or transferable GCC drivers licence a must
  • IT literate, with advance Excel skills
  • Experience dealing with internal and external customers
  • Proven skills in administration and data management
  • Have excellent time management, organisation skills and the ability to multi task
  • Strong English communication skills
  • Quick learner, eager to learn and develop
  • Self motivated person with good analytical skills