Credit Control Specialist (Ongoing)
The primary responsibility of this role is working within a team environment to support the Credit Control Supervisor on the day to day debt collection within Qatar.
- Reporting to Credit Control Supervisor with dotted line report to the Finance Manager
Tasks and Responsibilities
- First point of contract for customer queries on statements/ invoices/ credit notes
- Contacting business customers on payment overdue asking to settle their account and explaining the credit terms.
- Sending Monthly statement of accounts/ Solving Invoice issues/ Reconciliation/ Credit Notes.
- Chase overdue invoices by telephone, email etc within agreed timescales and maintain accurate records of all chasing activity.
- Ensure debts are paid in timely manner, Highlighting potential risk customers to Credit Control Supervisor.
- Achieve cash collection target set by the team.
- Liaise and co-ordinate with other department (Sales, technical and hire desk) for monthly invoicing.
- Preparation of monthly rental invoices for both companies with support docs and maintaining invoice delivery records.
- Other duties as delegated from time to time by the Credit Control Supervisor.
- Supporting invoicing specialist during periods of leave/ absence.
- Supports and works within the Manlift Way guidelines.
- Adheres to all company policies, procedures and business ethics codes.
- Adhere to Corporate Governance and Code of Conduct Policies.
Manlift Core Values
Function Key Competencies
- Results Driven
- Communication Skills
- Detail Orientated
- Hands On Mentality
- Customer oriented
- Ideally possess 2+ years finance or collections experience
- UAE/ QTR or transferable GCC drivers licence a must
- IT literate, with advance Excel skills
- Experience dealing with internal and external customers
- Proven skills in administration and data management
- Have excellent time management, organisation skills and the ability to multi task
- Strong English communication skills
- Quick learner, eager to learn and develop
- Self motivated person with good analytical skills