IT Specialist

India

Purpose/Overview

Responsible for handling IT support profiles of all depots based in India and should be able to handle and implement the same as per the Head Quarter guidelines.

Organisational Structure

  • Reporting to Regional IT Manager

Tasks and Responsibilities

  • Responsible for the IT operations in India offices.
  • Identifying and acting on opportunities to improve and update software and systems.
  • Managing and reporting on allocation of IT budget.
  • Conducting regular system audits.
  • Training to new employees and update new technology to existing employees.
  • Resolves and/or escalates issues in a timely fashion.
  • Infrastructure: Responsible for the optimal functioning of systems management from an infrastructure perspective, to ensure a state-of-art Digital Infrastructure environment.
  • Maintenance: Improve the maintenance of all infrastructure, focusing on automation, reporting and predictability, to ensure the availability of the network according to its KPI.
  • Security: Coordinate authorization safety and security systems. Follows the current standards as a guiding principle.
  • Coordination: Coordinates the activities of the changes when needed and/or requested.
  • Projects: Coordinates in cooperation with the Digital & IT department the IT projects within the Group. Participates in other projects, within and outside the department.

Requirements

  • Graduate with at least 4-5 years work experience in technical and functional roles of IT
  • Strong English and local language communication skills
  • Experience in Networking technologies especially Cisco Meraki systems
  • Knowledge of IT Infrastructure and ITIL would be an advantage
  • Experience in working with Business Intelligence Tools, CRM, ERP systems
  • Strong interpersonal skills to lead a team to drive the IT department for the country
  • Accurate and structured worker who has the ability to work independently
  • Willing to work in a rapidly changing international environment
  • Willing to travel to different office locations in India and occasionally abroad

Manlift Core Values

  • Safety
  • Diversity
  • Integrity
  • Engagement
  • Teamwork

Function Key Competences

  • Adaptability
  • Ethics
  • Solution minded
  • Technical Expertise
  • Risk Analysis
  • Analytical Thinking
  • Customer focus