Depot Manager

Your role as a Depot Manager

• Responsible for Smooth Operations & functioning of Depot in line with the Manlift/Riwal Policies and KPI’s
• Day to Day Monitoring & Coordination of the function teams posted at the depot & region, for ensuring team work and issue resolutions at the earliest within the companies’ regulations & framework.
• Direct Reporting of the Region Commercial Manager, Rental Desk Manager, AR Regional Manager, Technical Manager, SHEQ, TMW, Admin Manager, Operator Desk Executive posted at the depot or in the region.
• Participating in the Weekly/Monthly Review Meeting with the Department Heads and Country Management to ensure Depot deliveries on all the Revenue, budget, Cost, Customer Service & Fleet Management KPI’s.
• Monitor and planning of depot facilities, Depot budgets vs Expenses and having monthly review with CM & CFM for Depot P&L.
• Implementation of operational excellence across the Manlift Operations Teams at the depot (Fleet, Procurement, Transportation, Disposal of Scrap) and ensure transparency in the reporting & MIS.
• Develop KPI’s for the team members and monitor team results & performance on monthly/quarterly/semi-annual/annual basis in coordination with HR Head and Country Manager;
• Collaborate with HR & Operator Desk for Sourcing, Deployment & Regular Checks on the Operators/Supervisors/Helpers at the rental project sites or bench at depot, in line with the Country Strategy.
• Hiring of Technicians, as per the budget & revenue planning for the depot and working in close coordination with Operations Head for the technical KPI’s and technical manager at the depot.
• Work Closely with Regional Commercial Team & Commercial Head for setting Technical Priority of Machines Repairs & dispatches against the rental orders, daily management of the processes at the depot level.
• Support managers & function team at depot in the day-to-day management of processes and customer issue resolution on timely basis in consultation with the HOD’s or Country Manager.
• Conduct meetings weekly & Monthly review meetings at Depot with concerned team, to improve the integration of departments at the depot level/regional level.
• Prepare MIS reports and submit on timely basis for Management review.
• Responsible for monitoring fleet application and customer complaints & breakdowns (suspension days) at depot level to improve the Customer Satisfaction Score.
• Developing new vendors for parts, consumable, transportation sourcing in the region & depot for reducing cost, without compromising on the quality and safety of the machines, in close coordination with Operation Head.
• Planning controls, Monitoring parts & consumables issuance & consumption patterns at the depots, to ensure operations expenses are within budgeted costs.
• Reviewing the Repair & Refurbishment of Hard Down and Long Staging Machines with technical manager & technicians, to ensure full utilization of the available fleet in the country.
• Maintaining the parts warehouse at all the depots
• Implementation of the Safety standards as per Manlift standards at the depot and customer site locations, analysing the incidents and taking corrective steps